Experienced, innovative learning design services

ABOUT US

At Wavelength, we design world-class, creative, visual, interactive learning solutions. We provide a one-stop learning design service. This ranges from learning strategy and frameworks through to instructional design and publication of learning resources and tools (paper-based and online).

We have a collaborative team of 18 permanent staff based in Wellington and Auckland.

Our instructional designers, e-learning developers, and graphic designers work closely with our clients. This allows them to design fit-for-purpose learning that's engaging, practical, and outcome focused, meeting our clients' standards, time frames, and budgets.

We have a proven track record of developing successful products. Since starting out in 1993, we've created thousands of online, offline, and blended learning solutions for many New Zealand organisations across a wide range of industries.

Read more about our range of products and services.

INTERNATIONALLY BENCHMARKING OUR WORK

The Brandon Hall Awards showcase the best in international e-learning. Winning entries provide the benchmark for learning programmes.

Wavelength has been a medal winner every year since we first entered.

  • 2011 Silver in Best Custom Content
  • 2010 Bronze in Best Custom Content
  • 2009 Gold in Best Results of a Learning Program
  • 2009 Silver in Best Use of Blended Learning
  • 2008 Gold in Best Custom Content
  • 2007 Silver in Best Custom Content
  • 2006 Silver in Best Custom Content
  • 2006 Bronze in Best Custom Content

OUR TEAM

All our team members are experienced and talented in their specific areas.

Craig Duker
General manager

Craig is an experienced facilitator and learning designer. He has worked at Wavelength for over five years. As general manager, he runs Wavelength operations and leads the team, as well as managing learning projects.

With a reputation for clear communication and tightly run projects, he delivers the agreed solution on time and budget.

A group of New Zealand industry training organisations, Management at Corrections and ANZ National, are just a few of the more recent clients Craig has worked with.

 

Ursula Clark BA, MEd Hons, Dip Tchg
Director, senior consultant

Urs has a background in sociology and education, and has extensive experience in adult learning and development. She has worked at Wavelength for over 15 years, designing training solutions for a wide range of topics. She moves easily between delivery methods, knowing which method is appropriate to meet the business and learning outcomes.

Committed to professional and business development, Urs belongs to many industry groups.

Clients she works with presently include Transpower, ACC, Telecom, LPGA, New Zealand Post, Ministry of Health, and industry training organisations.

 

Nicky Vella BCS
Senior consultant

Nicky has a range of skills including multimedia development, graphic design, project management, and writing. At Wavelength her key focus is instructional design and project management.

Recent clients Nicky has worked with include Telecom, ANZ National, Ministry of Health, Aviation Security, and Auckland City Council.

 

Sonia Mani Postgraduate Diploma in Training and Professional Development
Senior instructional designer

Sonia is a senior instructional designer with a solid background in online learning. This includes working under contract for three years at the Westpac Learning and Development Academy.

Sonia has a keen interest in the research and design of e-learning solutions and in the application of learning theories and methodologies to enhance real-life outcomes. Her current projects include e-learning development for New Zealand Post and a performance and development training workshop for Transpower.

 

Bridget Dougherty
Director, senior instructional designer

In the 10 years that Bridget has been at Wavelength, she has worked in virtually all areas of the business, including management. This has provided her with a good all-round perspective of the services the company provides as well as hands-on experience for getting the job done.

With experience also in account management and studies in adult learning, Bridget is in the unique position of having in-depth understanding of both clients' and learners' needs. She puts this knowledge to good use in her current role of senior instructional designer.

 

Maire Smith BA Hons, Dip Arts
Consultant

Maire is currently on maternity leave.

Maire is an instructional designer, writer, and editor with a broad range of experience in educational and technical publishing.

In her current role, Maire focuses largely on instructional design and website architecture.

Maire thrives on complex technical content and processes. She has done extensive work for Transpower System Operator on topics including power-system stability, electricity markets, risk assessment, and meeting facilitation. She has also developed information architecture and navigation plans for standalone intranet sub-sites (IRD and Transpower), information CD-ROMs (HITO and AgITO), and websites (Forest & Bird and LPGA).

In 2009 Maire founded the Editors' Professional Development Forum, a regular discussion group for experienced editors. At present, Maire runs quarterly seminars on a range of editing topics for the group.

 

Jill Parsons BSc Hons
Instructional designer

Jill's experience includes teaching, project management, learning and development (HR) and instructional design.

Recent projects undertaken by Jill include instructional design for the Ministry of Transport, the Ministry for the Environment, and Careers NZ.

 

Julie Humphrey
Instructional designer

Before joining Wavelength Julie worked as a multimedia developer, technical writer, and adult literacy tutor. Experience gained from such roles provides Julie with a range of skills complementary to that of an instructional designer.

 

Danica Prowse BDes
Graphic designer

Danica has used her qualifications in visual design at Wavelength for more than six years. She is involved in all parts of the graphic design process including branding and designing.

Working closely with Transpower's communications team, Danica has developed training-specific 'look and feels' for Transpower business areas such as System Operator and Learning and Capability.

 

Celia Melville DipCAD, Dip D
Mac operator

Celia came to us April 2011, having previously studied design in Christchurch and Wellington and worked within the print industry.

She is involved in many tasks in the material we produce, so gets to work on most of our projects.

 

Greg Lowe BSc (Computer Science)
Software Developer

Greg is an experienced software developer, who has worked with a number of technologies. He is a highly advanced flash programmer and web developer allowing him to develop the robust and reliable code that drives the Wavelength e-learning modules.

Greg has had an integral role in creating e-learning for the Ministry of Health's smoking cessation tool, as well as for ACC, Forest & Bird, the Department of Conservation, the Department of Labour, Parliamentary Service, Transpower, New Zealand Post, ANZ, Westpac, and BNZ.

 

Josh Olsen BDes (Interactive)
Web designer

Josh has been at Wavelength since early 2005. He has a variety of interests in screen-based design and visual communication and is an enthusiastic member of the e-learning team.

Josh has strong design and programming, video and audio editing skills and much experience working with video and audio for e-learning modules.

Recent clients include Ministry of Health, ACC, Forest & Bird, ANZ, Westpac, and Telecom.

 

Jay Wright
E-learning developer

Jay has been working at Wavelength since 2005. He is primarily involved in the illustration and animation side of e-learning projects.

Jay worked on the engaging animations for the My Meridian portal and has been heavily involved in providing animations for Transpower.

 

William Minty BDes
E-learning developer

William joined Wavelength in 2009.

Since that time he has worked on a number of projects with clients such as Aviation Security, Department of Corrections, Telecom and Parliamentary Service

 

Allen Wong
E-learning developer

Allen joined Wavelength in March 2012.

Before he started at Wavelength, Allen studied interactive design at Natcoll while working part-time. Previous to this he studied animation at Freelance Animation School in Auckland while also building up his skills as an illustrator.

 

Ngaire Dixon
Editor

Ngaire came to Wavelength with over 16 years' previous experience as a writer and editor.

Virtually all the projects completed by Wavelength pass through Ngaire's hands at either the editing or proofreading stage.

 

Alan Pugh BSc Hons, BComm
IT Coordinator

Alan has experience in a variety of IT roles ranging from programming to network administration to user support.

Alan manages our hosted solutions for our clients.

 

Maree Macpherson
Accounts

Maree's background is mainly in accounts and office administration.

Maree manages our accounting and handles client invoicing queries.